Most people dramatically under-praise. They save praise for big achievements and ignore the daily work that deserves recognition. Effective praise is specific, sincere, and immediateâand itâs not optional.
Why Praise Matters
Praise isnât just ânice to haveââitâs critical for learning and motivation. People need to know what theyâre doing well so they can do more of it.
The Purpose of Praise
- Shows people what âgoodâ looks like
- Reinforces behaviors you want to see more of
- Builds confidence and trust
- Makes criticism easier to hear later
- Prevents people from questioning their value
Be Specific
Generic praise (âgreat job!â) is forgettable and ineffective. Specific praise tells people exactly what they did well.
Generic vs. Specific Praise
Generic (Weak):
- âNice work on the presentation!â
- âYouâre a great employeeâ
- âKeep it up!â
- âGood job on the projectâ
Specific (Strong):
- âYour opening story grabbed everyoneâs attentionâthatâs exactly how to start a pitchâ
- âThe way you debugged that issue by checking logs first saved us hoursâ
- âYou asked clarifying questions that prevented a major misunderstandingâ
- âThe documentation you wrote made onboarding the new hire seamlessâ
Be Sincere
People can detect fake praise instantly. If you donât mean it, donât say it. And never praise someone just to soften upcoming criticism.
Avoid These Praise Mistakes
- The âpraise sandwichâ: Praise â Criticism â Praise (people see through this)
- Personality praise: âYouâre so smartâ (focuses on identity, not actions)
- Insincere praise: Praising something mediocre just to be nice
- Public praise for private people: Know your audience
- Comparison praise: âYouâre better than [colleague]â (creates competition)
Praise Immediately and In Person
Praise loses impact when delayed. Give it as soon as you notice something praise-worthy. And whenever possible, do it face-to-face.
The HIP Principle (for Praise)
Make praise:
- Helpful: Tells them what to keep doing
- Immediate: Given right away, not weeks later
- In Person: Or at least via video call, not just Slack
Praise in Public (Usually)
Most people appreciate public recognition, but know your team. Some people find public praise embarrassing.
Key Takeaways
- Most managers under-praise dramatically
- Be specific: tell people exactly what they did well
- Be sincere: fake praise is worse than no praise
- Give praise immediately and in person when possible
- Public praise works for most people, but know your audience
- Praise is not optionalâitâs critical for growth