Abundance—whether of resources, success, or dopamine—can destroy cultures. This chapter explores how too much of a good thing creates addiction and undermines the behaviors that created success in the first place.
When resources are scarce, we cooperate. When they’re abundant, we become complacent and self-interested.
Success creates abundance. Abundance creates complacency. Complacency destroys the discipline that created success. This leads to decline—and the cycle repeats.
Organizations can become addicted to dopamine hits—quarterly results, deal closings, rapid growth. This addiction comes at the cost of long-term health.
Sinek argues that modern work culture has created a generation addicted to dopamine (instant gratification, social media, quick wins) but starved of oxytocin (deep relationships, meaning, belonging).
When dopamine dominates and oxytocin is scarce: