âYour child doesnât need you to fix their pain. They need you to sit with them in it, to witness it, to help them feel less alone.â â Philippa Perry
When your child is in pain, every parental instinct screams: fix this. Make it stop. Solve the problem. Stop the tears. Return them to happiness as quickly as possible.
This urge comes from love. You care deeply, and their suffering hurts you. So you jump into problem-solving mode: offering solutions, silver linings, distractions, or quick fixes.
But Perry introduces a counterintuitive truth: most of the time, children donât need their problems solved. They need their feelings felt with.
The phrase âfelt with, not dealt withâ captures the distinction between empathetic presence and premature problem-solving. This chapter explores why simply being with someoneâs pain is often more healing than trying to make it go away.
Dealt with (problem-solving focus):
Felt with (empathetic presence):
The key difference: âDealt withâ tries to eliminate the feeling. âFelt withâ honors the feeling and provides connection through it.
When you rush to fix, you inadvertently communicate:
When you sit with their pain first, you communicate:
Paradoxically, being felt with often helps pain dissolve faster than being dealt with. When children feel truly understood, they can move through emotions. When they feel rushed, they get stuck.
Neuroscience shows that when someone experiences empathyâwhen another person truly âgetsâ their emotional stateâit activates the brainâs soothing systems. Being understood literally calms the nervous system.
Problem-solving without empathy first can activate stress responses because it signals: âYouâre not being heard. Explain harder. Make them understand.â
The sequence matters:
Skipping to step 4 prevents the healing that happens in steps 1-3.
Being with someoneâs pain requires presence, not action. Itâs harder than fixing because you canât do anything except be there.
1. Stop and be fully present: Put down your phone. Turn off the stove. Sit down. Give your complete attention.
2. Listen without an agenda: Donât listen to formulate a response. Listen to understand their emotional reality.
3. Use minimal encouragers: âMm-hmm.â âTell me more.â âIâm listening.â These keep them talking without redirecting.
4. Reflect their feelings: âThat sounds really painful.â âYouâre so hurt by what happened.â âThis is weighing on you.â
5. Validate: âOf course you feel that way.â âThat makes complete sense.â âAnyone would be upset.â
6. Resist the urge to fix: Notice when you want to jump in with advice. Breathe. Stay present.
7. Tolerate the discomfort: Sitting with painâyours and theirsâis uncomfortable. Thatâs okay. Stay anyway.
8. Trust the process: Believe that being heard is healing, even if no problem gets solved.
9. Only offer solutions if they ask or after theyâve been fully heard: âWhat do you think would help?â âDo you want to brainstorm ideas, or did you just need to talk?â
Child: âMy best friend said they donât want to be my friend anymore. They have a new best friend now.â
Dealt with (problem-solving): âWell, you can make new friends! You have lots of other friends. And actually, itâs good to have more than one friend anyway. Tomorrow, try talking to that kid in your class who seems nice. Youâll be fine!â
What the child hears: âYour pain isnât that important. Move on quickly. I canât handle this feeling.â
Felt with (empathetic presence): âOh sweetie, that sounds so painful.â (Sits down, gives full attention) âTell me what happened.â (Listens without interrupting) âYou feel really hurt and rejected. Your best friend choosing someone else must feel awful.â âIâm so sorry. Thatâs a hard thing to go through.â (Sits with them, maybe hugs if they want it) (Only later, if appropriate:) âWhat do you think you need right now? Want to talk more about it, or do something together to take your mind off it for a bit?â
What the child hears: âYour pain matters. I can be with you in this. Youâre not alone.â
Child: âIâm scared to sleep in my room. What if thereâs something in the dark?â
Dealt with: âThereâs nothing there. The dark is safe. Hereâs a nightlight. Now go to sleep. Youâre fine.â
What the child hears: âYour fear is irrational. Get over it.â
Felt with: âYouâre feeling really scared right now.â âThe dark feels scary to you. Tell me about what youâre worried about.â (Listens to their fear without dismissing it) âThat sounds frightening. Itâs hard to feel scared when youâre trying to sleep.â âIâm here with you. Youâre safe.â (Sits with them for a bit) âWhat would help you feel safer? Would you like me to stay for a few minutes? A nightlight? Leave the door open?â
What the child hears: âYour fear is real. I take it seriously. Weâll figure this out together.â
Perry doesnât say you should never solve problems. Sometimes problems need solving. The question is timing and what takes priority.
Problem-solving is appropriate:
Problem-solving is premature:
Ask yourself: âAm I trying to fix this because my child needs a solution, or because I canât tolerate their pain?â
Younger children (0-7): Often need more âdealing withâ because they canât problem-solve independently. But they still need empathetic presence first. âYouâre so frustrated the tower fell. Thatâs hard! Let me help you build it again.â
Older children (8-12): Increasingly capable of solving problems but still need empathetic presence. âThat sounds tough. Want to talk through it, or just vent?â
Teenagers (13+): Highly capable of problem-solving. They almost always need âfelt withâ more than âdealt with.â Unsolicited advice often backfires. âThat sounds really stressful. Iâm here if you want to talk more.â
Thereâs profound healing in being seen in your pain. Not fixed, not redirected, not minimizedâjust witnessed.
When someone sits with you in your suffering, you learn:
This experience is foundational to mental health, secure attachment, and resilience.
Children who are consistently âfelt withâ develop:
Children who are always âdealt withâ learn:
Think about a recent time you jumped to problem-solving when your child was in pain. What was happening for you? Were you uncomfortable with their emotion? Afraid of their suffering? What would it have looked like to sit with their feeling first?
This principle applies to all relationships, not just parent-child.
When your partner is upset, your spouse is stressed, or your friend is grieving, the urge to fix is strong. But most people, most of the time, need empathy before solutions.
Instead of: âHereâs what you should doâŠâ
Try: âThat sounds really hard. Tell me more.â
Instead of: âAt least itâs not worseâŠâ
Try: âIâm so sorry youâre going through this.â
Instead of: âDonât worry, itâll be fine.â
Try: âI can see youâre worried. Iâm here with you in this.â
Being âfelt withâ is a universal human need. When you practice it with your children, you build the skill for all your relationships.
You canât give what you donât have. If youâre never âfelt withâ yourselfâif no one sits with your pain without trying to fix itâyouâll struggle to provide this for your child.
Seek relationships where youâre emotionally witnessed:
Practice being âfelt withâ yourself: When you share pain, notice if people rush to fix. You can ask for what you need: âIâm not looking for advice right now. I just need to be heard.â
When you receive empathetic presence, you can give it more easily.
Pain thatâs witnessed and shared becomes more bearable. Pain thatâs denied, minimized, or rushed past becomes intolerable.
This is the paradox Perry highlights: The more you try to make pain go away, the more it persists. The more you allow it to be felt, witnessed, and shared, the more it can dissolve naturally.
âFelt withâ trusts the process of emotional healing:
This is the path to genuine resilience.